• How long can a new battery drive the computer?

  It is difficult to determine the operation time of the laptop battery. The actual operation time depends on how much electricity is required by the device. The screen size, hard disk and other accessories may consume extra electricity and shorten the operation time. The total operation time of the battery also depends on the design of the device. Generally, a battery of a standard volume is designed to drive the computer for more than two hours.

• If I lost my official receipt

  Warranty is valid only if customer can present the Warranty Card and official purchase receipt whenever any warranty service is required, during the warranty period

• What should I do if I do not have time to get my product(s) back?

  Customer can request us to mail the repaired product(s) back by express (must be commercial delivery address). HK$20 will be charged for such service and please inform us to arrange this service. Customer should be responsible for transporting fee of the express services.